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Frequently Asked Questions
How do you pronounce Memebox?
Is this a subscription service?
How do I contact you?
Where are you located?
Can my order be sent as a gift?
How do I create a Memebox account?
How do I change my personal information?
I forgot my password
Help! My package is returning to your warehouse!
Processing & shipping times
How much does shipping cost?
Oh no, I need to change my shipping address!
Help! My package is missing an item.
Do you ship internationally?
Ordering & Payment
What forms of payment do you accept?
What is the status of my order?
My coupon or discount code isn't working!
Can I edit my order?
Are items reserved as long as they are in my cart?
I recently purchased an item and now it's on sale. Can I get a price adjustment?
Is there a limit on how many Memepoints I can spend at once?
What are Memepoints and how do I get them?
Do I earn points for reviews?
My Memepoints are gone! What happened?
I received a damaged item, what do I do?
Out of stock & backordered items
Help, I think my product is expired!
Returns & Cancellations
101 Days of Smile Guarantee - Returns & Refunds Policy
What can I return?
Can I cancel my order?
How do I refer a friend and how do I get $10?
I referred a friend, but I did not get $10.
Friend Referral Terms & Conditions
Memebox Rewards Program
FAQ's regarding the Rewards Program
Memebox Affiliates & Ambassadors
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